Export Success: PIR Infrared Motion Detector (WL-PIR300) — Marseille, France
This case study documents Wanlin Fire Protection's successful export project supplying PIR Infrared Motion Detector (WL-PIR300) to a leading online retail platform in Marseille, France.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Online Retail Platform |
| Location | Marseille, France |
| Product | PIR Infrared Motion Detector (WL-PIR300) |
| Quantity | 2,876 pcs |
| Contract Value | USD 30,000 |
| Certifications Required | UL 217 / FCC |
| Delivery Time | 4 weeks from order confirmation |
| Incoterms | CIF Marseille |
Client Challenge
The online retail platform in Marseille was looking to expand its home fire safety product range to meet growing residential market demand in France. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing UL 217 / FCC certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for France consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Marseille client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete UL 217 / FCC documentation package — accepted by France customs on first submission.
3. Customized packaging with France language instructions and local compliance marks.
4. 4-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Marseille client.
Results After 6 Months
- Zero quality-related returns from end consumers in France
- 92% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 4 Wanlin product lines
- Second order placed within 3 months — quantity increased by 51%
- Achieved ISO 9001 factory audit acceptance by France insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in France."
— Procurement Manager, Online Retail Platform, Marseille
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-05-03
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com