Export Case Study: 2,876 pcs PIR Infrared Motion Detector (WL-PIR300) Delivered to Marseille — USD 3

Export Success: PIR Infrared Motion Detector (WL-PIR300) — Marseille, France

This case study documents Wanlin Fire Protection's successful export project supplying PIR Infrared Motion Detector (WL-PIR300) to a leading online retail platform in Marseille, France.

Project Overview

Client Challenge

The online retail platform in Marseille was looking to expand its home fire safety product range to meet growing residential market demand in France. Previous suppliers had issues with:

• Inconsistent product quality between batches
• Missing UL 217 / FCC certification documentation
• Long lead times (60+ days) causing stock-outs
• Limited APP localization — English-only interface unsuitable for France consumers

Wanlin's Solution

Wanlin assigned a dedicated export account manager to the Marseille client and provided:

1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete UL 217 / FCC documentation package — accepted by France customs on first submission.
3. Customized packaging with France language instructions and local compliance marks.
4. 4-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Marseille client.

Results After 6 Months

• Zero quality-related returns from end consumers in France
• 92% repeat purchase rate among end users who registered the APP
• Client expanded from 1 SKU to 4 Wanlin product lines
• Second order placed within 3 months — quantity increased by 51%
• Achieved ISO 9001 factory audit acceptance by France insurance partner

Client Testimonial

"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in France."
— Procurement Manager, Online Retail Platform, Marseille

Start Your Partnership with Wanlin

Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com

Published Date

2026-05-03

Contact

Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com